Dubai Toll Free number: 800 4194
inchcapemovers@iss-shipping.com

Your Guide

Prohibited Items

The following items should not be included in your shipment:

  1. Alcohol
  2. Ammunition and firearms
  3. Bullion
  4. Butane, Gasoline, Propane, Lighter fluid
  5. Fireworks, Flashbulbs
  6. Foodstuffs, including herbs and spices
  7. Hazardous items which include but not limited to adhesives, ammonia, bleach, chemicals, chlorine, disinfectants, dyes, flammables, gas cylinders, insecticides, mercury thermometers, methylated spirits, paints,pesticides, pressure packs, solvents, thinners, tear gas, pepper spray, scuba diving tank)
  8. Illegal Drugs/ Narcotics
  9. Items made from endangered animals
  10. Live Plants, Dried flowers, bulbs and seed, Fresh fruits
  11. Pornographic materials
  12. Sand and soil
  13. Signal flare and match
  14. Sword, Dagger, spears, and switchblade
  15. Tobacco
  16. Unprocessed furs, skins

Note that each country has its own restrictions, and the list above is general information only. Please speak to our coordinator to learn more about the restricted and prohibited items.



Tips before your packing day

Make sure that you have submitted all the required paperwork to your move coordinator the day before packing, such as copies of your passports, relevant visas, signed insurance declaration form or insurance confirmation for your shipment, and signed customs forms at the destination.

It is important to safe keep your valuable items and separate them from all the items that need to be packed.

Please remember to keep the following with you:

       • passports,
       • money,
       • debit and credit card
       • travel documents,
       • all your important paperwork,
       • jewellery, and any high value items



Customer’s Responsibilities

The customer is responsible to provide Inchcape Worldwide Movers with the correct documents relevant to the shipment of your goods in a timely manner.

The customer should be available at the destination if needed by the authorities, or should have made suitable alternative arrangements for the goods to be cleared with minimum delay.

It is also the customer’s responsibility to:
       • Obtain the Move In or Move Out Permit required by your residence.
       • Comply with country’s specific restricted and prohibited items.
       • Read the Customs Guide that is shared with you by our coordinator.
       • Ask our coordinator if you need further guidance or if uncertain of any requirement.